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Items will be sent and stored to/at our German Warehouse. We wait for your notification how to proceed: e.g. consolidating with different shipments. Store it up to 60 days for free.
Selecting Warehouse Shipment will ship your item to our myGermany warehouse, where we store it 60days for free. You can shop anything else in Germany and get it also shipped to our warehouse. Thus, we can consolidate for free and ship several of your (myGermany and non-myGermany) purchases in one package, which will safe you shipping costs. Warehouse Shipments will be maintained in your myGermany.com Account, where we provide item conditions, pictures, and much more features such as attach/remove documents, shrink/consolidate/separate package etc.
You can select between several shipping providers and methods, such as Economy, Premium, or Express.
The recipient / end customer is responsible for this. myGermany sends parcels in Inkoterm DAP - this means that parcels are delivered to the door of the end customer. In the country of delivery the customs can check parcels randomly and thus charge the recipient with import taxes and duties. This usually happens during the shipping process by the carrier, who charges the customer for these taxes during or before the package is delivered to him. For express deliveries, the package always passes through the customs of the country of delivery.
Should the end customer not pay the import duties, the package will be returned to myGermany on the customer's invoice.
We at myGermany creat a hastlefree and trustworthy service to ship German goods internationally. Through our expertise in international shipment, we tacke care of all your wishes.
We at myGermany offer a variety of services which allows us to access German products.
With our service
Through your personal account on our website, you get power to access the German market just in a click. We offer you strong guidance and support with a quick response to your queries and with international tracking, all in your account. We also give you insights in your packet, after you coney it to us. We make a hassele free transaction by doing the documentation process for customs. With our international shipping partners we make sure that our product gets delivered to you.
Consolidation enables you to buy more and save on international shipping.
Warehouse Shipment enables you to check your products digitally before we forward it to our international Shipping partners.
Concierge Service enables you to interact with our Englisch speaking customer expert and understand your requirements. This saves you time in communicating in German and gets you what you want. This is also know as Drop Shipment.
If your product gets damaged in the delivery, we also help you with your claims in english.
Yes, this is possible.
You can consolidate products from different sellers in CheckOut. Possible options are displayed in CheckOut.
If you have your goods sent to our warehouse, we can consolidate more shipments there within the 60 days free storage time!
In Warehouse Shipment the seller defines the shipping time to our warehouse. Often it is between 1-2 days as the shipment in Germany is fast.
For the Drop Shipment directly to customer we use the given delivery days from our carriers. For the express shipments, the delivery times are guaranteed, but already included a possible delay up to five days. The Non-Express deliveries do not represent a guarantee of the term because.
Items will be sent and stored to/at our German Warehouse. We wait for your notification how to proceed: e.g. consolidating with different shipments. Store it up to 60 days for free.
Selecting Warehouse Shipment will ship your item to our myGermany warehouse, where we store it 60days for free. You can shop anything else in Germany and get it also shipped to our warehouse. Thus, we can consolidate for free and ship several of your (myGermany and non-myGermany) purchases in one package, which will safe you shipping costs. Warehouse Shipments will be maintained in your myGermany.com Account, where we provide item conditions, pictures, and much more features such as attach/remove documents, shrink/consolidate/separate package etc.
You can select between several shipping providers and methods, such as Economy, Premium, or Express.
You only pay for the shipping of the products and the products themselves. You can get an overview of the estimated shipping rates in the checkout (if we know the goods and destination address), or here: https://www.mygermany-store.com/shipping-cost-calculator/
If you send goods to our warehouse (Warehouse Shipment instead of Drop Shipment), additional free and mandatory services can be used there (see https://mygermany.com/cost-overview/ and https://mygermany.com/shipping-address-and-package-forwarding-service/.)
Yes, this is possible.
You can consolidate products from different sellers in CheckOut. Possible options are displayed in CheckOut.
If you have your goods sent to our warehouse, we can consolidate more shipments there within the 60 days free storage time!
In Warehouse Shipment the seller defines the shipping time to our warehouse. Often it is between 1-2 days as the shipment in Germany is fast.
For the Drop Shipment directly to customer we use the given delivery days from our carriers. For the express shipments, the delivery times are guaranteed, but already included a possible delay up to five days. The Non-Express deliveries do not represent a guarantee of the term because.
Yes, this is possible.
You can consolidate products from different sellers in CheckOut. Possible options are displayed in CheckOut.
If you have your goods sent to our warehouse, we can consolidate more shipments there within the 60 days free storage time!
The recipient / end customer is responsible for this. myGermany sends parcels in Inkoterm DAP - this means that parcels are delivered to the door of the end customer. In the country of delivery the customs can check parcels randomly and thus charge the recipient with import taxes and duties. This usually happens during the shipping process by the carrier, who charges the customer for these taxes during or before the package is delivered to him. For express deliveries, the package always passes through the customs of the country of delivery.
Should the end customer not pay the import duties, the package will be returned to myGermany on the customer's invoice.
You only pay for the shipping of the products and the products themselves. You can get an overview of the estimated shipping rates in the checkout (if we know the goods and destination address), or here: https://www.mygermany-store.com/shipping-cost-calculator/
If you send goods to our warehouse (Warehouse Shipment instead of Drop Shipment), additional free and mandatory services can be used there (see https://mygermany.com/cost-overview/ and https://mygermany.com/shipping-address-and-package-forwarding-service/.)
You only pay for the shipping of the products and the products themselves. You can get an overview of the estimated shipping rates in the checkout (if we know the goods and destination address), or here: https://www.mygermany-store.com/shipping-cost-calculator/
If you send goods to our warehouse (Warehouse Shipment instead of Drop Shipment), additional free and mandatory services can be used there (see https://mygermany.com/cost-overview/ and https://mygermany.com/shipping-address-and-package-forwarding-service/.)
For product related questions you can visit seller FAQs. If your questions aren't answered there, contact us using our tickeing system where you can reach out to seller direclty. We also can help and guide you if you need extra support in understanding german, we help you with that too!
If you have quetsions related to guarantee we help you.
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